Order Process

With a gentle click, packaging products are delivered to your home.

Order Process

At Chic Package, we understand that a clear and efficient order process is the foundation of a successful partnership. Our streamlined workflow is designed to ensure transparency, quality control, and timely delivery at every stage, from your initial idea to the final delivery of your exquisite packaging.

The entire process can be broken down into 6 key phases:

Inquiry & Consultation

Goal: To fully understand your vision, requirements, and expectations.

Contact Us:
You can reach out via our website contact form, email, or phone. Please provide your basic company information and a brief description of your project.
Project Briefing:
Our dedicated project manager will contact you to gather detailed information. We encourage you to share:
–Product Details: What product is the packaging for?
–Design Assets: Do you have existing designs, logos, or artwork? (Provide AI, PSD, or PDF files if possible).
–Specifications: Desired dimensions, material (e.g., cardboard, rigid box, eco-friendly materials), quantity, and any special finishes (e.g., embossing, debossing, foil stamping, UV coating).
–Target Timeline: Your expected delivery date.
Initial Advice: Our experts will provide preliminary advice on material selection, manufacturing feasibility, and cost-effective solutions to bring your vision to life.

Quotation & Proposal

Goal: To provide a transparent and detailed proposal that meets your budget and needs.

Cost Calculation:
Based on the project brief, we will calculate the unit price and total cost. Our quotation will include a detailed breakdown of:
–Material Cost
–Plate/Mold Cost (one-time fee for custom tooling)
–Printing and Finishing Cost
–Sampling Cost (if applicable)
–Estimated Freight Cost
Formal Quotation:
You will receive a formal Proforma Invoice (PI) via email, outlining all costs, payment terms, delivery terms (e.g., FOB, CIF, EXW), and the proposed production schedule.
Proposal Refinement:
We are open to discussion and will revise the quotation to align with your feedback until you are completely satisfied.

Confirmation & Deposit

Goal: To officially launch the project and secure production capacity.

Order Confirmation:
To proceed, please confirm the final PI and send a signed copy back to us.
Deposit Payment:
A 30%-50% deposit is required to initiate the order. Payment can be made via T/T (Bank Transfer) or L/C (Letter of Credit). Details will be on the PI.
Order Logging:
Upon receipt of the deposit, we will issue an official Sales Contract and assign a unique Order Number for easy tracking (if required). Your project is now officially in our production system.

Overhead view of beautifully wrapped Christmas gifts with pine cones and star confetti.

Are you ready for your Packaging journey?

Let’s go

Pre-Production & Sampling

Goal: To ensure the final product perfectly matches your design and quality standards before mass production.

Digital Proof:
Our design team will create a digital proof (a precise visual of the artwork) for your approval. This step ensures all colors, text, and layout are correct.
Physical Sample Production:
Once the digital proof is approved, we will produce a physical sample (dummy sample or color proof). This sample is crafted using the specified materials and key finishing techniques.
Sample Approval:
We will ship the physical sample to you for thorough inspection. You will check the color, texture, structure, and workmanship. Your formal approval via email is required before we move to mass production.
(Note: Sample cost is typically borne by the client but may be deducted from the final payment for confirmed orders.)

Mass Production & QC

Goal: To manufacture your order with consistent quality and precision.

Production Launch:
With your sample approval, we schedule and commence full mass production.
In-Process Quality Control:
Our QC team conducts rigorous checks at every stage of production – from material cutting and printing to finishing and assembly – to ensure consistency with the approved sample.
Pre-Shipment Inspection (PSI):
Once production is complete, we perform a final 100% inspection. We can provide random inspection photos or a detailed QC report for your peace of mind.

Shipping & After-Sales

Goal: To deliver your order safely and efficiently, marking the start of a lasting partnership.

Balance Payment:
Before shipment, the remaining 50%-70% balance must be settled. Please provide the proof of payment.
Shipping & Logistics:
We will arrange shipping based on the agreed Incoterms. We handle all necessary documentation (Packing List, Commercial Invoice, Bill of Lading, etc.) and can recommend reliable freight forwarders.
Tracking & Notification: We will provide you with the tracking information as soon as your order is shipped.
Delivery Confirmation: We follow up to confirm that you have received the goods in good condition.
After-Sales Support: Our relationship doesn’t end at delivery. We welcome your feedback and are here to assist with any future packaging needs.